Terms of Service

1. The service

Signal is a software service that helps boutique fitness studios surface member milestones, birthdays, class context, celebrations, and operational insights by syncing with studio systems such as Mariana Tek. Features may change over time as we improve the product. Signal is operated from New Jersey, United States. We have not yet formed a formal business entity; these policies will be updated before paid subscriptions begin.

2. Who may use Signal

Signal is offered to studios and their authorized personnel. Access is provided through invitations or accounts created by a studio administrator. You must be at least 18 years old and have authority to bind your studio (if applicable) to these Terms.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

3. Studio responsibilities

If you use Signal on behalf of a studio, you represent that:

• You have authority to connect studio systems and upload or sync data into Signal
• Your studio has provided any notices and obtained any consents required to share member and staff data with us
• You will use Signal only for legitimate studio operations and in compliance with applicable law
• You will not upload or sync data you do not have the right to share

Your studio controls which users have access and what integration credentials are provided. You are responsible for the accuracy of configuration settings and for how your team uses member information surfaced in Signal.

4. Early access and future billing

Signal is currently offered for early access at no charge while we onboard pilot studios. We have not yet begun collecting payment.

We plan to introduce paid subscriptions before general commercial launch (currently anticipated at $99 per studio location per month, subject to change). We will form a legal entity and update these Terms before charging fees. If and when paid plans are offered, pricing, billing cycles, payment methods, and renewal terms will be communicated in advance. Continued use after billing begins may require accepting updated terms or an order form.

5. Acceptable use

You agree not to:

• Use Signal in violation of law or third-party rights
• Attempt to gain unauthorized access to systems, accounts, or data
• Reverse engineer, scrape, or misuse the service except as permitted by law
• Interfere with or disrupt Signal or related infrastructure
• Use Signal to send spam, malware, or harmful content
• Resell or sublicense Signal without our written consent

We may suspend or terminate access for conduct that violates these Terms or creates risk for us, other studios, or members.

6. Third-party services

Signal integrates with third-party platforms such as Mariana Tek. Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party services, their availability, or changes they make that affect integrations.

7. Intellectual property

We own Signal, including its software, design, branding, and documentation. These Terms do not grant you any ownership rights in Signal. We grant you a limited, non-exclusive, non-transferable right to use Signal for your studio's internal business purposes during an active subscription.

You retain ownership of your studio data. You grant us a license to host, process, and display your data solely to provide and improve Signal as described in our Privacy Policy.

8. Confidentiality

Each party may receive confidential information from the other. You agree to use our confidential information only as needed to use Signal and to protect it with reasonable care. Studio and member data you provide is treated as confidential and used in accordance with our Privacy Policy.

9. Disclaimers

Signal is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that Signal will be uninterrupted, error-free, or that milestone or roster data will always be complete or accurate.

Operational decisions about member outreach, celebrations, and retention remain your studio's responsibility. Signal is a decision-support tool, not professional advice.

10. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to your use of Signal.

Our total liability for any claim arising out of or relating to Signal or these Terms will not exceed the amount you paid us for Signal in the twelve (12) months before the event giving rise to the claim, or one hundred U.S. dollars ($100) if you have not paid fees, whichever is greater.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You will defend, indemnify, and hold harmless the operator of Signalfrom claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the service, your studio data, your violation of these Terms, or your violation of applicable law or third-party rights.

12. Term and termination

These Terms remain in effect while you use Signal. Either party may terminate for material breach if the breach is not cured within a reasonable period after notice. You may stop using Signal at any time; we may suspend or terminate access for non-payment, security risk, or violation of these Terms.

Upon termination, your right to use Signal ends. Sections that by their nature should survive (including payment obligations, intellectual property, disclaimers, limitation of liability, and indemnification) will survive termination.

13. Changes to these Terms

We may modify these Terms from time to time. We will post the updated version on this page and update the “Last updated” date. Material changes may be communicated by email or in-product notice. Continued use after changes become effective constitutes acceptance of the revised Terms.

14. Governing law

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law principles. Exclusive jurisdiction for disputes arising from these Terms or Signal will lie in the state or federal courts located in New Jersey, and you consent to personal jurisdiction in those courts.

15. General

These Terms, together with our Privacy Policy and any order form or written agreement with your studio, constitute the entire agreement regarding Signal. If any provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

16. Contact

Signal
Email: hello@studiomoments.co